Sales Policy for Janpamfood
Effective Date: March 14, 2025
At Janpamfood, we are dedicated to providing our customers with high-quality bath milk products and an exceptional shopping experience. Our Sales Policy outlines the terms and conditions under which our products are sold, including payment, shipping, and customer service. By purchasing from Janpamfood via our website Janpamfood, you agree to the following terms. We encourage you to read this policy carefully before completing your purchase.
1. Product Availability
While we make every effort to ensure that our products are available for purchase, there may be times when certain items are out of stock or discontinued. We strive to update our inventory regularly, and we will notify you if a product you ordered is unavailable or out of stock.
In the case of an item being unavailable, we will offer alternatives, provide a full refund, or allow you to cancel your order based on your preference.
2. Pricing and Payment
All prices listed on the Janpamfood website are in USD (United States Dollars) and are subject to change without notice. Prices include taxes and fees where applicable, but shipping costs are calculated separately at checkout. The total amount you will be charged will be clearly displayed before you complete your purchase.
We accept a variety of payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express, etc.)
- PayPal
- Other secure online payment methods
By submitting an order, you authorize us to charge the total order amount to the payment method you provided.
3. Order Confirmation and Processing
Once you place an order on our website, you will receive an order confirmation email detailing the items you purchased and the total amount. This email serves as a receipt and proof of purchase. Please review your order carefully to ensure all information is correct.
Orders are processed within 1-2 business days. In some cases, we may require additional verification before processing the order. If this is the case, we will contact you via email or phone.
4. Shipping and Delivery
We offer reliable shipping services to ensure that your products arrive safely and on time. Our shipping policy is as follows:
- Processing Time: Orders are processed within 1-2 business days. If there are any delays, we will inform you promptly.
- Shipping Time: Standard shipping typically takes 5-7 business days. Expedited shipping options may be available at checkout for faster delivery.
- Shipping Costs: Shipping fees will be calculated at checkout based on your location and the size of your order. We offer free shipping on orders over a certain amount (see our promotions for current offers).
- International Shipping: Currently, we only offer domestic shipping within the United States. We do not ship internationally at this time.
Please ensure that the shipping address you provide is correct. Janpamfood is not responsible for any delays or issues resulting from incorrect address information.
5. Returns and Exchanges
If you are not satisfied with your purchase, please refer to our Refund and Return Policy for detailed instructions on how to initiate a return or exchange. You may return most items within 30 days from the date of delivery, as long as they are unused and in original packaging.
6. Sales Tax
Sales tax is applied to orders where applicable, based on your shipping address. The applicable sales tax will be added to your order total during checkout. If your state or local jurisdiction does not require sales tax, you will not be charged for it.
7. Promotions and Discounts
From time to time, we offer promotions, discounts, and special offers. These promotions are subject to specific terms and conditions, which will be outlined at the time of the offer. Promotions cannot be combined with other discounts unless stated otherwise. We reserve the right to modify or discontinue any promotions at any time without prior notice.
8. Customer Responsibilities
By making a purchase with Janpamfood, you agree to provide accurate and complete information when placing an order. You are responsible for ensuring that your payment information, shipping address, and other details are correct at the time of purchase. Inaccurate information may result in shipping delays or issues, and Janpamfood will not be held responsible for such errors.
9. Limitations of Liability
Janpamfood is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website. Our liability is limited to the total amount of the product purchased, and in no event shall we be responsible for any loss of profits, personal injury, or damage to property arising from your use of our products.
10. Changes to This Sales Policy
We reserve the right to update or change this Sales Policy at any time. Any changes to the policy will be reflected on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our sales practices.
11. Contact Us
If you have any questions or concerns about our sales policy, or if you need assistance with an order, please do not hesitate to contact us:
Janpamfood
Email: info@janpamfood.xyz
Phone: 630-832-6940
Website: https://janpamfood.xyz/
Address: 1938 Millbrook Road, Cotton, Georgia, United States
Thank you for choosing Janpamfood. We value your business and are committed to providing the best products and services to meet your skincare needs.