Payment Policy for Janpamfood

Effective Date: March 14, 2025

At Janpamfood, we strive to provide a seamless, secure, and convenient payment experience for all of our customers. This Payment Policy outlines the accepted payment methods, payment processing, and related terms. By making a purchase on our website Janpamfood, you agree to the terms outlined in this policy. Please take a moment to review the details to ensure a smooth transaction process.

1. Accepted Payment Methods

We accept a variety of payment methods to accommodate our customers’ preferences. These methods include:

  • Credit and Debit Cards: We accept all major credit and debit cards, including but not limited to:

    • Visa
    • MasterCard
    • American Express
    • Discover
    • JCB

  • PayPal: PayPal is also available as a secure and convenient payment method.

  • Other Online Payment Methods: We may accept additional online payment methods, depending on your location and the payment options available at checkout.

Please note that all payment methods must be valid and authorized for the transaction to be processed. If your payment method is declined or cannot be authorized, we will notify you via email, and your order will not be processed until the issue is resolved.

2. Payment Authorization

By submitting an order on Janpamfood, you authorize us to charge the total purchase amount, including any applicable taxes, shipping fees, and any other charges that may apply, to the payment method provided during checkout.

  • Payment Verification: To ensure the security of your payment, we may conduct verification checks with the payment provider. This is a standard procedure to prevent fraud and ensure that all transactions are authorized.

  • Currency: All transactions are processed in United States Dollars (USD), regardless of your location.

3. Order Processing and Payment Confirmation

Once your payment is authorized, we will begin processing your order. You will receive an order confirmation email with the details of your purchase, including the products, prices, shipping information, and any applicable taxes or fees. This email serves as both a receipt and proof of purchase.

  • Order Processing Time: After payment confirmation, your order will be processed within 1-2 business days. Any delays will be communicated to you promptly.

  • Payment Failure or Decline: If there is an issue with your payment method (e.g., insufficient funds, expired credit card, or incorrect payment details), we will notify you via email. You will be required to update your payment information or choose another payment method before we can proceed with your order.

4. Payment Security

At Janpamfood, your security is our priority. We use Secure Sockets Layer (SSL) encryption technology to protect your payment and personal information during transactions. Our payment processors comply with the highest security standards to ensure that your payment data is transmitted securely.

  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standards (PCI DSS) to protect your credit card information from unauthorized access.

  • Third-Party Payment Processors: We use trusted third-party payment processors, such as PayPal and Stripe, to handle transactions securely. These providers are responsible for processing your payment information and maintaining the confidentiality of your payment data.

5. Billing Information

When placing an order on Janpamfood, you are required to provide accurate and complete billing information, including your name, address, payment method details, and any other relevant information. This information must match the records held by your bank or payment provider to ensure a smooth transaction.

  • Address Verification: To protect against fraud, we may verify your billing address with the payment provider. If the billing information provided does not match the records, your payment may be declined, and your order will not be processed.

6. Taxes and Fees

The prices listed on our website do not include applicable sales tax, customs duties, or any other charges unless explicitly stated during checkout. These fees will be added to your order total at checkout, depending on your shipping address.

  • Sales Tax: Sales tax will be applied to orders based on your location. The applicable tax amount will be clearly shown during checkout.

  • Customs Duties and Import Taxes: For international orders, you may be subject to additional customs duties and taxes. These fees are the responsibility of the customer and will be collected by the shipping carrier at the time of delivery.

7. Refunds and Payment Reversals

If you request a refund or if your order is canceled, the payment will be processed according to the Refund and Return Policy. Refunds will be issued to the original payment method used for the purchase.

  • Refund Processing Time: Refunds typically take 5-7 business days to process, but please note that depending on your payment provider, it may take additional time for the funds to appear in your account.

  • Payment Reversals: If a transaction is found to be fraudulent or in violation of our policies, we reserve the right to reverse the payment and cancel the order.

8. Order Cancellations

Once an order is submitted, it cannot be canceled unless it is within 24 hours of the purchase or before it is processed for shipping. If you wish to cancel an order, please contact our customer service team at info@janpamfood.xyz or call 630-832-6940 as soon as possible. After your order has been processed or shipped, cancellations will no longer be possible, and you must follow the return process outlined in our Refund and Return Policy.

9. Payment Disputes

If you initiate a payment dispute (chargeback) through your payment provider, we may be required to take corrective actions to resolve the dispute. If the chargeback is found to be unjustified, we may block your access to the website and your ability to place future orders.

10. Changes to the Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes to the policy will be reflected on this page with the updated Effective Date. We encourage you to review this page regularly to stay informed about our payment practices and any changes to the policy.

11. Contact Us

If you have any questions or concerns about this Payment Policy or need assistance with your payment, please feel free to contact us:

Janpamfood
Email: info@janpamfood.xyz
Phone: 630-832-6940
Website: https://janpamfood.xyz/
Address: 1938 Millbrook Road, Cotton, Georgia, United States

Thank you for choosing Janpamfood. We are committed to providing you with secure, seamless, and efficient payment processing to ensure a smooth shopping experience. If you need further assistance, our customer service team is here to help.